Assuming it’s plugged in correctly, not wobbly or loose, the cable could be at fault. 2. The light doesn't flash like it use to, but stays solid. If Disk Utility is unable to repair the WD external drive, do not erase the content as doing so will reformat the entire volume but recover all data and replace the drive. As you can see in the image below, make sure to select all the checkboxes under Show these items on the desktop. 1. Any suggestions on how to … It could be a hardware issue with the Mac. Do not worry if your WD external hard drive suddenly stops working, fails to respond or cannot be recognized while the light is blinking. Help! I’m having this problem too. Postulated: Elements drive needs a firmware update. Press “Windows + R”, input devmgmt.msc, and hit “Enter” to open Device Manager. As the drive is inaccessible, taking a backup is impractical; turn to Stellar Data Recovery Professional for Mac to recover data from the drive followed by repairing it. If you’ve got another port, try … I have to just detached the drive and plug it in again, and after it has updated the catalog, the drive appears. Pressing the power button for ca. Make sure that enough power is being delivered to the drive and if the problem still persists, try connecting the drive with another cable. 3. I tried 5 different adapters and hubs, it’s the same with all of them. MacBook Pro 2020. Generally, when you plug in your WD external drive, it is mounted on the desktop and if not, you can find it in Finder > Preferences > General tab and see all the connected devices. Then you quickly follow up by formatting to ExFAT. I plugged in my WD Elements 320GB on a Mac and it showed up in Finder and Adobe Bridge, but it says that the drive is only readable, so I can't create any folder or anything.....but I CAN open up the files.....but in Windows(7), it worked.....so, is thee any way to make it work on a mac? I've hit this randomly. Your friendly neighbourhood Mac data recovery expert. Hi, i just want to ask about my WD Elements Hard Drive… I have 2 hard drives old and new. any solution please View Entire Discussion (7 Comments) Everybody knows that the most important thing is to restore all lost data when a WD My Passport drive is not recognized on Mac, but many people still like to know the reasons why an external hard drive stops working on Mac. HOWEVER, it never shows up in disk utility, and with that obviously also not in finder. The drive is plugged in and the power turned on. Any help would be greatly appreciated.â. Possible Reasons Why WD My Passport Does Not Work on Mac. i have a an issue with my WDBU6Y0020BBK-0B (WD Elements 2TB) external usb 3.0 HDD. It’s “not there” and not usable. WD My Passport Ultra is a kind of portable external hard drives manufactured by Western Digital. Best google calendar app for a mac. I did coax WD Data Lifeguard Diagnostics (Windows only) to have a look at the drive (under a Windows 10 VM under Parallels), and sure enough, the drive has Firmware Number: 1030 I’ve essentially given up on WD, and I’ve bought a G-Drive USB-C (thanks, Frank-M for the recommendation), which should arrive by the end of the week. You can still use publicly available software, whether from Western Digital or third-party vendors. Catalina. This will be what happens 10 out of 10 times when freshly plugging it in. Also Read List of Top 5 Mac Hard Disk Drive Repair Software. Further, transfer of files to-and-from the WD My Passport is made possible when the drive is successfully mounted on the Mac computer. It only contains the steps that got me to narrow down the issue to the above description which is much more specific than any of the guidelines on that page. To recover your files from the external WD drive, opt for Stellar Data Recovery Professional for Mac software. https://discussions.apple.com/thread/250742324 And, I’ve tried the drives on an older MBAir 2012, USB 3[type A] only on High Sierra: no trouble at all. Pressing the power button quickly does not do anything. I rebooted the R8000 and everything restored, but now the WD drive wasn't recognized. " Your WD hard drive is not recognized, so it's not showing up in Disk Utility at all. You may face the similar problem wherein your Mac is unable to recognize the external hard drive and to resolve it, you have to restart your Mac several times so that the external drive shows up. Here's how to Fix WD drive not recognized on Windows 10 & macOS. The inaccessibility issue could be due to the corrupt drive. Rather a black eye for USB standards, in addition to the two vendors. Does WD have any diagnostics which run on MacOS? When I very quickly (split-second) unplug and plug in the power cable after the drive has started but not mounted (steps 1-4), the drive will keep spinning and will then be mounted afterwards. How and Why WD My Passport is Not Recognized on Mac? Wd My Passport For Mac Not Recognized. 4. Damaged USB or flash drive port. my old hard drive is showing on both mac and windows… now my new hard drive is showing on mac but not showing on windows. And if there is a large file beyond 4GB in file size, exFAT file system will … Learn more? I’ve tried several adapters. However, after one reboot it's impossible to mount it. Hard drive WD Elements is not recognized – you can do If it is in the hard drive to an external USB hard drive, you should first ensure that both connectors are properly connected. The changes implemented take effect immediately; hence, you can now see the external WD drive on the desktop. Has anyone ‘discovered’ a way around this issue? I'm attempting to mount a WD Elements 1 TB drive on Linux, however it does not work. They said that. I can see (white LED) and hear the drive … If you do not select the Hard disks option, then Mac driveâs and partitions icons remain hidden from the desktop; this could be a reason why youâre unable to access the drive. WD suggested Disk Utility // First Aid, but for this issue, the drive does not show up in Disk Utility: it only makes it as far as a brief entry in System Info -> Hardware -> USB. This is also important when USB flash drives, SD card, or other external hard drives that are not showing up on Mac. If it does, plug in the WD external drive using another port. Still, as those tools are not built specifically for WD Elements, it wouldn’t be uncommon for you to run into issues. But… back on the ‘chat’ with WD support, where they confirm (a) WD Drive Utilities will never talk to an Elements drive, and (b) Elements drives do not have firmware. Then pressing it again quickly will turn it back on. And your WD elements drive will work at USB 2.0 speed to match your Mac. After this, reboot PC and reconnect WD external hard drive to your PC, then you'll be able to use the drive again. Let’s starts the discussion in details. (of course you meant R8000P). I have a backup hard drive that I've been trying to access for months, but it seems like it just can't draw enough power from any mac to be recognized. Open the “WD Drive Utilities” disk image. After recovering your data with the full version of Stellar, you can either replace the external drive or format it to prepare the drive to be used by macOS. You use Disk Utility. [ Which one? The issue is as follows: I experimented with the power button at the back of the drive while it was running but not recognized after steps 1-4: I also experimented with the power cable: => So the drive works, it CAN be recognized by my Mac, but it never is recognized when connecting it for the first time. When your Mac is unable to read the external drive, repairing it first is the initial action steps; however, before that, make sure to take a backup of all the files. You are describing the same issues I encountered. -) ] tnx /dc. It is favored by many Windows users. That is to say, the usual icon appears in the system tray and the device is recognized as "WD Ext HDD 1021 USB Device" c) … It does not make a difference, the issue occurs with both methods. Therefore, before repairing the drive, take a backup of all your files. Also Read List of Top 5 Mac Hard Disk Drive Repair Software. Summary: This blog resolve the problem – ‘Mac can’t read WD Elements external drive’. a) The disk does not appear in the Windows Disk Manager b) When I plug in the USB cable, the hard drive does seem to get recognized as a device. Stellar Phoenix & Stellar Data Recovery are Registered Trademarks of Stellar Information Technology Pvt. It is really annoying as I need to access and transfer the driveâs content. Click disk drives and check if there is a yellow exclamation mark with WD hard drive disk device. Elements comes with a cable from: USB 3 Micro-B to USB 3 [Type A]. The issue is as follows: Either I connect the drive to power first and then connect the USB cable to my Mac, OR I connect the USB cable first and then the power. The drive is only visible through gparted. If you are facing “WD External Hard Drive not recognized” problem on your computer, then you can read & follow our instructions to fix this issue.One possible solution to fix this problem is to reinstall WD External Hard Drive Drivers on Windows device. Sometimes, hard drives cannot be automatically mounted in Disk Utility, even though Mac has detected the hard drive. Same trouble. Tutorial on how to format a Western Digital Elements Harddrive for a Mac. I want to use this new disk as a time machine backup disk. otherwise no light blinking. I was hoping for a more technical response, it’s hard to believe that I’m the only one with this problem, as the exact same problem occurs with 3 identical WD Elements drives (2 warranty replacements) and two different Computers (but not with WD drives of other types and those computers, and not with the affected drives and an older computer). Mac computer which run on macOS could refer to the corrupt drive using port. 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