Note that whenever the battery life runs low on the Aria 2, it will provide you with an alert on its display. If the battery completely runs out before being replaced, data loss may occur. Just search for Fitbit Versa battery part to get results for suppliers. Any time I switch wireless routers, my two problem devices are always my wireless printer and my Fitbit Aria. Aria uses 4 batteries, while Aria 2 uses 3 batteries. Seems to be working fine, and it's tough to beat a 1 cent fix. The temptation to see how many steps you’ve taken and how many calories you’ve burned is always lurking on your wrist. Double-check that your charger is securely connected to your device and USB port. At the top of the screen, click on “Log,” then “Activity.”. Fitbit’s set up software will enable your scale to connect and sync on your home’s wireless network. Never throw batteries. If the tab on the scale has already been removed and the scale does not display "SETUP ACTIVE", open the battery compartment door and remove one battery, wait 10 seconds, then replace the battery and close the battery compartment. Select your Fitbit. Once you’ve opened the app, type “Join Fitbit.”. This will turn your device on and off without deleting any data. If your Fitbit device still doesn’t sync, remove all other Fitbit devices from your account and from the list of connected Bluetooth devices on your computer and try to … To keep you on track, you now see the low battery indicator clock face when Ace 2 is below about 7% battery life. Changing your Wi-Fi network If you’ve altered the name, password, router, or provider of your network, you’ll need to reconnect your Aria. It doesn’t matter whether you run marathons or prefer nightly walks around your neighborhood — a Fitbit can play a crucial part in helping you reach your fitness goals. Most devices are easy enough to reconnect. The display only works when plugged into a charger. Here's a look at why this happens and how to troubleshoot your Fitbit and get back on the move. So, you’ve made sure your Fitbit is set up and syncing properly, but now you’ve encountered another headache — your battery won’t charge. Ensure the items you want Fitbit Aria to send us are enabled 7. If the Zip battery runs out of power very quickly, the device may require an update. It’s predecessors were the Fitbit Blaze and Surge and in 2018, Fitbit released the Fitbit Versa along with an update to the Ionic with the Fitbit OS 2.0. The New Fitbit Blaze Offers GPS And On-Screen Workouts, The History Of Wearable Tech, From The Hamilton Pulsar To The Oculus Rift, The Future Of E-Paper Could Change The Way We See The World, The Surprising Way Your Fitness Tracker Makes You Healthier. If that doesn't do the trick, use the Disconnect button at the bottom of that same page 8. You've been subscribed to our newsletter. Like with other Fitbit troubleshooting tips, exact tips can vary depending on the steps you use. Fitbit Aria is an digital scale that stores the measurements in your FitBit account. I tried unsuccesfully to dry it out in rice for a week, but that didn't help at all. ... such as when you set up a new router or change … Find them in the Fitbit Clock gallery. Leave your device plugged in to the charging cable for at least 30 minutes. It does not even restore to its original state. Fitbit might need a restart to get to a point where it can accept a charge, but it might not yet be recovered enough to turn on. Find your fit with Fitbit's family of fitness products that help you stay motivated and improve your health by tracking your activity, exercise, food, weight and sleep. If all of these steps have failed you, try restarting your Fitbit. Tap "Account," and tap the tracker that's set up on your phone. Try these tips to make sure your battery doesn’t die at the worst possible time, like in the middle of a workout: For more tips on how to extend the battery life of your specific device, read our full article on how to extend your Fitbit’s battery life. If you have a Fitbit Blaze, Fitbit Charge or Charge HR, Fitbit Charge 2, Fitbit One, or Fitbit Surge: Hold down the buttons on your device until the lights on your tracker flash or you see a Fitbit logo. Save your energy. If these troubleshooting steps don't work, there may be a hardware problem with your Fitbit. Try each troubleshooting step in the order presented here. When it came out I was amazed it was still working, but after 2 days the display went blank, and it was dead to the world. For Aria Air, check the battery level icon on the display. You may need to restart multiple times or alternate charging and restarting the device. Then remove the charger to confirm you have a working replacement. He's the author of over 2 dozen books and his writing has appeared in Wired, PCWorld, Business Insider, and many other publications. If you’ve tried all of these steps and your Fitbit is still not working properly, try restarting your Fitbit. This helps to reduce overcounting your steps. If you're unsure whether you own an Aria or Fitbit Aria 2, turn the scale over and remove the battery cover to see how many batteries it contains. I recently switched over to a Netgear Orbi mesh WiFi system. If your Fitbit has been in storage for a while or subjected to a lot of dust, dirt, or grime, the charging contacts on the underside of the device might be too dirty to charge, preventing the device from turning on. Perform a factory reset of the Fitbit. If not already connected, use in-app instructions to connect 5. When prompted, place your device next to your phone and follow the on-screen instructions. Press the side button for two seconds. When your tracker is on your non-dominant wrist, Fitbit increases the step-counting sensitivity. Recondition batteries. Read on to learn how to fix the five most common problems. There are many Fitbit models, including bands and smartwatches, but all Fitbit devices tend to suffer from the same glitches. • Do not use if irritation or other reactions develop after contact with your Aria 2. You will use this software anytime you move or need to change your scale’s Wi-Fi network in the future. Fitbit's customer service has live chats, phone support, more troubleshooting help, and ways to file a claim on a broken device under warranty. Recondition Your Dead Battery Step-By-Step Free A Step-By-Step Guide Battery Reconditioning, Battery Desulfator. Charge the Fitbit for a minimum of three hours before using it. This movement confuses Fitbit’s algorithm, recording these movements as steps. If you restart and charge your Fitbit three times and it doesn't respond, reset the Fitbit back to its like-new factory conditions. It must have been a bad connection because it did work when I manually pressed the battery down hard. Now that you’ve set up your personal profile and paired your Fitbit to your phone, the syncing process should be easy. Cleaning the Fitbit's band may not help the device charge, but it will keep it looking like new. Popsugar, on Fitbit Versa Prepare to do way more than just count your steps: Fitbit's new smartwatch is finally here, and it’s called Ionic. There are two options for syncing: automatic and manual. The first sends information from your Fitbit to your phone multiple times throughout the day. Your device’s battery was depleted to 0%, and it doesn’t appear to be charging. Next, press and hold the button until you see the Erase screen. This helps to reduce undercounting your steps, and it is also the default setting. Go into your settings and ensure Bluetooth is enabled. If you can find a battery that fits, it would work. When your Fitbit shows a four-digit code, enter it into the app. When you’re striving to reach those goals, it’s easy to get addicted to tracking your progress. Sounds perfect, right? You’ll know it has successfully reset if your time says 0:00. Battery life can vary on many Fitbit devices depending on usage, settings, and condition of the hardware. My fitbit zip also did not appear to be working after changing the battery. In manual mode, your Fitbit will only sync when you tell it to. Your account will keep all of your fitness data and personal history in one place, so you’ll never lose it even if you misplace or upgrade your device. The Fitbit Aria 2 utilizes three 1.5V AA batteries, and while Fitbit says that most Aria 2 owners should get a year out of them, the company acknowledges that this time could vary based on a few factors, such as how often you use the scale. Before you throw your Fitbit out the window, try these troubleshooting tips. After you see the message “Setup Active,” follow the instructions in your web browser to complete the setup process. Fitbit fitness trackers are popular and generally reliable, but sometimes users find that their device won't turn on. Press the button again to see the Error screen. It fails immediately after removing it from the charger. Unplug your tracker from the charger, and turn it back on if it hasn’t automatically restarted. Like any piece of tech that misbehaves, restarting your Fitbit might clear up any glitches and get the device back up and running. I love it, however, there is a certain amount of hassle when switching wireless routers. To turn on All-Day Sync, tap “Account” from your app’s dashboard and select your Fitbit tracker. Here’s how Fitbit recommends you fix this issue: Whether you wear your device on your dominant or nondominant wrist can also have an effect on your stats. To change your clock face, see How do I change the clock face on my Fitbit device? Confirm that you removed the plastic protective cover from the back of the device. Best Fitbit Aria Setup After Changing Batteries Download PDF. The Fitbit Zip is one of the more unusual trackers in the Fitbit family. What other problems have you experienced with your Fitbit? Either you're already subscribed or this is an invalid Email Address. Get the Latest Tech News Delivered Every Day, How to Turn Your Fitbit Tracker off and on Again, How to Fix It When Android Auto Is Not Working, How to Sync Your Fitbit With Your Android and iPhone, How to Reset a Fitbit Alta Activity Tracker, How to Fix It When Your PS5 Won't Turn On. Sure, until you check your stats and notice your steps seem way off. If your Fitbit device won't sync after you reinstall the app, log in to your Fitbit account on a different phone, tablet, or computer and try to sync. Why isn't my Fitbit scale working? Fitbit introduced one of the earliest modern fitness trackers when it debuted its first wearable device in 2009. Fitbit fitness trackers are popular and generally reliable, but sometimes users find that their device won't turn on. Log in for exclusive customer support. The battery on the original Fitbit tracker is different than the newer Fitbit HR. In this case, you may find that your scale does not display “Set Up Active” after you remove and then reinsert a battery. You can contact the customer care services offered by the official website of the Fitbit fitness tracker. When a series of screens come up, press the side button when you see one that says VIBE. When you wear your tracker on your dominant wrist, Fitbit decreases the step-counting sensitivity. Make sure the Fitbit charges correctly. Shop the Fitbit Aria Air smart scale to get a more complete picture of your health. Restart the Fitbit. I'm so glad to hear that your Aria is working properly. In the “Activity” menu, add your activity, like desk work, then enter the start time and duration. Make sure the contacts on your charging cable and Fitbit are clean. Before you toss your Fitbit into the closest drawer out of frustration, here are some troubleshooting tips from the company: The length of your charge varies depending on your device, but there are ways to extend it. Aria Air displays your weight and uses Bluetooth technology to sync it to the Fitbit app, where you can track trends over time. Fitbit’s beauty lies in its versatility. After driving 17 hours with the Aria packed in our luggage it stopped working, displaying only: Fully charge the Fitbit. The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, ... ensure you have new batteries ready to go and 'quickly' change one battery at a time. One possible explanation is that you’re moving your arm while you’re otherwise sitting still — like when you’re working at a desk. If everything is properly connected and still not working, try plugging it into a different USB port. What's changed. Make sure to clean the Fitbit's charging contacts as well as the pins on the charging cable. The Fitbit Ionic has a steel case and rubberized band. In this short tutorial, we'll show you the steps on how to fix your Fitbit Versa (#FitbitVersa) if it won’t sync to your iPhone. In the Automatic Tracking Section select Fitbit Aria 4. For Aria and Aria 2, check the battery level in the Fitbit app or on the fitbit.com dashboard. Fitbit introduced one of the earliest modern fitness trackers when it debuted its first wearable device in 2009. This troubleshooting guide covers all Fitbit models. Once you release the button, the tracker will turn off. ... you may need to replace the batteries. My Fitbit One has suddenly stopped working. Here’s a video that shows how to remove the battery. Once you click “Log Activity,” your stats should be more accurate. Here’s how to do a factory reset on the Charge HR: If you’ve tried all of these tips, and your problem still hasn’t been solved, contact Fitbit support. Here’s how to set up each of those modes: While these general instructions should help you troubleshoot why your Fitbit isn’t syncing, the process varies slightly between iPhone, Android, and Windows phones. Here are some easy troubleshooting steps to try on your Fitbit device. The very first thing you’ll need to do is set up a Fitbit account. Problem 6: Fitbit fitness tracker has stopped working after charging. Share your Fitbit troubleshooting issues in the comments. It uses GLONASS, a global satellite navigation system for built-in GPS as well as SmartTrack to record user activity on the Fitbit app. If you’ve tried all of these steps and your Fitbit is still not working properly, try restarting your Fitbit. Aria 2 also has "Aria 2" written on the back of the scale. After replacing the bad battery, plug in the charger for at least 20 minutes. But before you throw your device out the window, try these Fitbit troubleshooting tips. Here are the basic steps. In this case, you may find that your scale does not display “Set Up Active” after you remove and then reinsert a battery. Having all of this data available is all the more frustrating when something goes wrong. Fitbit Ace opens up a direct line of communication across the family to help parents and their children understand how physical activity impacts overall wellbeing and health. • Do not leave your Aria 2 in direct sunlight for an extended period of time. While you’re holding down the button, remove the charging cable. Solution: In case, this serious Fitbit battery charging issue occurs, then you must not defer from taking expert help. 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