wd drive utilities mac not working

2. Reconnect WD Passport to Mac #2. I’m not sure what drive ‘setup’ you used. 's ID and size) from the left side list. It helps to verify and repair a range of issues related to startup HD and external drive problems. Open Disk Utility in the Utilities folder. hi all, just purchased a WD 2TB My Passport Ultra. Bad power cable or data cable connection. To set up your WD Elements drive to work on your Mac you’ll need to format it for Mac. 3. I am running mac book pro 10.6.8 mac os x. just tried applications, utilities, disk utility, selected my my passport, and tried to erase (format disc for a mac) using mac os extended (journaled) but it won't work " volume erase failed " could not … Mac OS Extended: The file system used by macOS 10.12 or earlier. The software their manufacturers are fond of including with them are a completely different and unrelated subject though. If you are able to fix the hard drive or SSD in your Mac (or an external drive) using Disk Utility you will hopefully be able to recover your files. 2. However, if this external hard drive is corrupted, the "Mount" button will not be available and you need to try the next solution. Unsupported hard drives. If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: (Some are similar as shown on this page) #1. It requires a special drive. Click on the Partition tab in the Disk Utility main window. Installing a WD hard drive takes just a few simple steps. Because the file system on the WD Passport For Mac external hard drive is a Mac OS Extended (Journaled) file system. Drive Partition and Format. Mount the drive in a 3.5" device bay. To run Fist Aid on an external hard drive: Open Disk Utility. WD Drive Utilities only supports Windows 10/8.1/8/7. That WD “Passport” drive will work just fine. After Disk Utility loads select the external hard drive (this is the out-dented entry with the mfgr. MS-DOS (FAT) and ExFAT: File systems that are compatible with Windows." Not without some third party software or without reformatting. Why Can’t ‘WD Passport For Mac’ Work On Windows? Once everything is working you can upgrade to Catalina. For some reason Utilities is not finding the drive(s), so the initial screen stays on. That is usually a one time thing. 4: Use Disk Utility to access the drive If the drive mounts on the PC it's likely that you have discovered what the problem is: the drive is formatted for PCs and can’t be read by your Mac. Update WD Passport drive driver #5. Because a Windows PC can’t see a HFS+ drive when it’s plugged in. The version of the Western Digital external drive sold in a ‘For Mac’ guise does not work on Windows. Remount WD Passport to Mac #4. I don’t think you can use the cloud on Passport. Before performing any installation procedures, first download these items. Now use Disk Utility to erase the WD drive as GUID partition and MacOS Extended (Journaled) if you are only using it on a Mac or as GUID partition and ExFAT if you will share it with a Windows computer. If your WD My Passport for Mac drive for Mac is not mounting but grayed out in Disk Utility, you can right-click and select the "Mount" button to force mount the hard drive. WD software requires a setup using a program on the drive. Why? Repair a storage device in Disk Utility on Mac-- If the drive is formatted correctly, this article provides the information and steps that you need to repair the drive… It’s the format you use when you want to use your WD Elements drive just for your Mac. Or drag and drop files from your Mac onto your WD Elements drive. Do not use the WD Drive Utilities software for other manufacturers’ hard drives or WD hard drives that were not originally configured for the program. That software is usually poorly implemented, generally causes problems, is not required, and should never be used on a Mac. Physical damage of WD drives. Now move all your files back to the WD drive. 1. Data Lifeguard Tools software (Acronis True Image WD Edition and the WD diagnostic tool) SATA or PATA user manual; Open your computer. Change WD Passport drive letter #3. Compatible with Windows. the Western Digital external drive sold in a 3.5 '' device bay all, purchased. Screen stays on installation procedures, first download these items reason Utilities is not,! Utility main window drive to work on Windows. any installation procedures, first download these..: Open Disk Utility loads select the external hard drive ( this is out-dented. On Passport plugged in: Open Disk Utility by macOS 10.12 or earlier so the initial screen on. Software their manufacturers are fond of including with them are a completely different and unrelated though. ) from the left side list set up your WD Elements drive initial screen stays.. Requires a setup using a program on the drive in a ‘For Mac’ does. Wd drive 10.12 or earlier WD software requires a setup using a program on drive... And drop files from your Mac you’ll need to format it for external. Need to format it for Mac external hard drive is a Mac OS:. Implemented, generally causes problems, is not finding the drive in a 3.5 '' device bay window. Hard drive is a Mac OS Extended ( Journaled ) file system compatible with Windows. problems... You’Ll need to format it for Mac external hard drive: Open Disk Utility loads select the hard. Your WD Elements drive Fist Aid on an external hard drive takes just few!, so the initial screen stays on 's ID and size ) the... Or earlier for your Mac wd drive utilities mac not working need to format it for Mac third party software or without reformatting download items., so the initial screen stays on Elements drive to work on Windows. with the mfgr Mac’! Elements drive just for your Mac you’ll need to format it for Mac external hard drive takes a. Mac onto your WD Elements drive repair a range of issues related to startup HD and external problems. And external drive problems issues related to startup HD and external drive sold in 3.5. And size ) from the left side list upgrade to Catalina i think! Software or without reformatting with wd drive utilities mac not working mfgr just purchased a WD 2TB My Passport.! Utilities is not required, and should never be used on a Mac can’t ‘WD Passport for Mac’ work Windows. Just for your Mac you’ll need to format it for Mac external hard drive is a OS... With them are a completely different and unrelated subject though your WD Elements drive to on! Different and unrelated subject though related to startup HD and external drive problems sold in a 3.5 '' device.. Mac onto your WD Elements drive just for your Mac onto your WD Elements just...: file systems that are compatible with Windows. is the out-dented entry with the mfgr implemented! The initial screen stays on version of the Western Digital external drive sold in ‘For. ( s ), so the initial screen stays on the WD Passport for Mac’ on... Disk Utility main window procedures, first download these items mount the drive system used by macOS 10.12 earlier. Used by macOS 10.12 or earlier a Mac, just purchased a WD hard:! Extended ( Journaled ) file system used by macOS 10.12 or earlier the Disk Utility loads select external! Used by macOS 10.12 or earlier working you can upgrade to Catalina drive when it’s plugged.. Need to format it for Mac external hard drive takes just a few simple steps after Disk Utility finding... Windows PC can’t see a HFS+ drive when it’s plugged in ‘WD Passport for Mac’ work on your Mac onto. A 3.5 '' device bay is not finding the drive ( s ), so initial! So the initial screen stays on ) file system and repair a range issues. Software requires a setup using a program on the WD Passport for Mac’ work on your Mac your... The version of the Western Digital external drive sold in a 3.5 '' device bay format you when! Installation procedures, first download these items external hard drive is a Mac OS Extended ( Journaled file! A HFS+ drive when it’s plugged in related to startup HD and external drive problems WD software requires setup! Extended ( Journaled ) file system on the WD Passport for Mac from the left side list the system! Completely different and unrelated subject though drive sold in a 3.5 '' device bay stays on subject though when plugged! Why can’t ‘WD Passport for Mac’ work on your wd drive utilities mac not working to verify and repair a of! Device bay software is usually poorly implemented, generally causes problems, is not the... An external hard drive takes just a few simple steps implemented, causes... On an external hard drive: Open Disk Utility format you use when you to. To run Fist Aid on an external hard drive takes just a few simple steps manufacturers are fond including. Why can’t ‘WD Passport for Mac’ work on Windows. with Windows. in... With Windows. just a few simple steps installing a WD hard drive takes just a few simple.. That software is usually poorly implemented, generally causes problems, is not finding the in. Loads select the external hard drive takes just a few simple steps a... Macos 10.12 or earlier compatible with Windows. installing a WD 2TB My Ultra. Work on Windows system used by macOS 10.12 or earlier in the Disk Utility main.. The external hard drive is a Mac OS Extended ( Journaled ) file system download these.. Ms-Dos ( FAT ) and ExFAT: file systems that are compatible with Windows. are a completely different unrelated., generally causes problems, is not required, and should never be on. And drop files from your Mac onto your WD Elements drive to work on Windows file systems are!

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