I have also emailed the company (**) and have yet to receive a response. If they refund my money, they can haul away their junk and I'll get a better system from a more reputable company. The technician (Todd **) installed it but 30 days afterwards, there has been NO change in water quality and the sulfur smell is just as bad as ever. I had to clean it and squeegee it after every shower. Pelican's website was very informative and easy to navigate. $1,844.10 ... putting extra pressure on your entire plumbing system. A 5-micron pre-filter for sediment kicks things off by dealing with anything before it reaches the chlorination system in stage two. Pelican Water Systems. That was not the case. On average working economizers can save 25% to 58% on HVAC energy costs. We reviewed your account and found that no maintenance items have been purchased since you bought your system in 2016. However, instead of returning the product you filed a chargeback and have refused to return the product you have not paid for. The reverse osmosis system removes 96% of fluoride and 98% of lead and comes with an NSF certification. We recommended having your drinking water checked for chlorine locally as its faster and less expensive to confirm that the certified carbon filter you purchased is in fact reducing the chlorine but you did not choose to have it tested, so we cannot confirm your claim on the carbon filter. I’m a contractor and I build houses. It was a nice conversation we had to get me to the purchase of the system that I bought. The filtered water from the THD-NS6 Pelican Water Whole House NaturSoft Water Softener Alternative System is drinkable water, depending on your water chemistry. Labor and materials add another $300 to $700.. ... Pelican Water Systems is a salt free water treatment system … This system combines the benefits of the whole house carbon water filter along with the NaturSoft water softener alternative to give you better than bottled water … Evaporate deposits occur any time you have TDS in your water, and water dries on a surface. I will be reaching out to certain appropriate parties today on next steps as I do not want this to happen to any else. They helped me right out and got everything squared away for me. We’ve been drinking the water and we haven’t had any intestinal problems or anything like that, so that’s a good thing. Considering A Pelican Water Softening System for Your Home? I am hoping that with this review the Pelican Company will step up and exchange my salt free softener with a salt based softener. My wife wouldn’t drink the water. But I got a 50% reduction in the water hardness from it. I went back communicated with this company again, records will show all of this, and asked them one more time as I was going to return it and they assured me. With regards to your claims on our products, all of our FAQs and product information on our website very clearly states that you will have some water spotting with a salt-free product. My water pressure by the way consistently tests between 60 and 65 psi, significantly lower than 80 psi which is what the Pelican system is designed to handle according to the specifications. Evaporate deposits (which are different from scale) are not going to go away. The water looks clean when you put it in the glass, but knowing that the system is there is great. I wanted my money back, my expense for the plumber cost plus future cost to remove etc. ConsumerAffairs is not a government agency. But anyone can do it because the copper setup was simple. We have had to replace our dishwater and our faucets are corroded and now need replaced. Their contact information was there so I didn’t have to hunt for it. But it did take a lot of the hardness out of our water. Initial Pelican Water Systems complaints should be directed to their team directly. Also the Natursoft filter failed to take any hardness out! Under sink systems. I was sold wf10 system because we have lot of iron in our well water. We talked for about 45 minutes and from that point on, I had it installed, and I’ve been happy with it ever since. FAQ. Contaminants Filtered. Still hoping the company will make this right. Find the best water softeners and water filtration systems by comparing cost, warranties and reading customer reviews. I was drinking some water last night, and I told my wife, “You know what? Your site comes up quite a bit in my search. Then, I just put in a new shower in one of my bathrooms and it’s a lot of glass. I also did a research about arsenic, and it didn’t appear as though the arsenic would be resolved as a result to this, but after we installed the system, I ran another test on the water, and the arsenic levels had dropped way down to like 10 parts or less per billion, which was a significant decrease so, I’m really happy about that because that was one of the big issues that I was worried about with the water. Home Water Monitoring System. Worse decision I have made. $1,000 - $4,200+. I've had some questions on my other channel the Rinnai guy about water filters and softeners for a tankless heater. We offer a 90 day money back guarantee if you decide you are unhappy you can get a full refund of your purchase price, when you return the product. Pelican water is a company which offers Salt free water softeners and water filtration systems. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Type. The Pelican UV systems are a safe way to clean water from a wide range of microorganisms. With Pelican, I liked the results that I found and there were a lot of good reviews. The one leaked for a whole year, not out of the faucet, but out of where the knob is, I was waiting for it to just fly out from pressure. I now know that I need a salt based water softener. about pelican A family owned and operated business specialising in the supply of lightweight building material systems and solutions for both residential and commercial interiors. I've read about Fleck systems, Pelican water systems, etc. I called the company to ask some questions. Very disappointed with pelican and myself for spending any money with pelican. The water wasn’t too bad, but every once in a while out here they would do some kind of a big chlorine-type flush and the water would smell really bad and it would really be irritating on your skin. When using this system, the chlorine must be thoroughly mixed with the water and have sufficient contact time to kill all disease-causing and nuisance organisms. In fact it does not remove any of the total dissolved solids from the water system. We used the SharkBite fittings and PVC and it was like putting a little jigsaw together. a Water Softener Alternative is not a water softener although the sales agent said, "It's a water softener but we have technology that eliminates the use of salt." A Pelican pre-filter is available for an MSRP of $111 and a sale price of $99.90. So, it was a very positive note. (PRWeb) - Pelican Water is proud to introduce an online lifetime cost of ownership calculatorthat can be used to easily and effectively illustrate the real-life costs of purchasing and maintaining a salt-free water softener as opposed to a salt-based system. This system combines the benefits of the whole house carbon water filter along with the NaturSoft water softener alternative to give you better than bottled water … Other than that, I was expecting the water to be a little softer because the water where I live is very hard. To get a rough idea on the price of individual units, a high-end 75,000-grain capacity water softener will cost about $1,800. We have responded to each and every email you have sent us. I had a Pentair Pelican PSE1800/PSE2000 whole-house filtration and water softener system installed on 10 October 2020 in order to eliminate hard water and swamp water (sulfur) smell. There are two main ways to soften hard water: salt-based water softeners and a water softener alternative. Pelican Water (“Pelican”) warrants to the end user (“customer”) that its tanks, valves, in/out heads, bypass’s, fittings, Natursoft media and housings (“Covered Items”) will be free from defects in material and workmanship under normal use and service for the life of the system. If your home is served by a private well, you can pay to have your water tested for contaminants by Central District Public Health Department (click on “Fees for Environmental Laboratory Tests” under the “Additional Resources” section.) This water softener also requires no electricity to operate. Pelican Water is the market leader when it comes to salt-free water softening and conditioning systems – in addition, the company’s whole-house and point-of-use products include several models of water softener, whole-house filter, drinking system, shower filter, UV disinfection system … I told them what I had and they told me what I needed. Look at all their advertisement and things they say to bait you, then look at the cost you incur and the response they have. If you have got basic plumbing skills, installing Pelican FS1500 will be a breeze for you. Installation was pretty easy. Drinking water filters provide health benefits and are easy to use and eco-friendly. We are sorry to hear that you system is not working as you would like. It was the best way to go. This guy was speaking like he is an expert, "We have a return policy. The NaturSoft is easy to install and it leaves all the beneficial minerals in the water . Pelican’s water softener alternative generates no waste, helps save money on your energy bill and is certified to be 99.6% effective. Since then we’ve gotten everything working the way it’s supposed to work. Water quality tests can range from $15 to $100+ per individual test. Your purchase came with a 90 day money back guarantee if you were unhappy with your purchase. Eventually, they become so bad that the fixture cannot work any longer. As far as resolution, I want Pelican to either FIX, REPAIR, or REPLACE the system or REFUND me the money I paid for the system since it doesn't work as advertised. Most units run $300 to $3,500 depending on the type, number of stages of filtration and how many gallons it can clean. The Pelican PC600 uses an antibacterial filter media to prevent the growth of bacteria within the water filtration system, and operates without producing waste water or needing electricity. Mark, I've been researching water softener systems. This is not what I was told by the online salesman prior to my purchase even though I had expressed my concerns. They explained to me that the fiber cloth pre-filter would filter out most of the particulates then the tall charcoal filter would get the lead particles, but the UV light treatment would ensure that it killed any bacteria that might be in the water. So, I wasn’t sure what to do about our chlorination injection system. I called the Pelican "Help Line" (855-348-7771) three times and each time my calls are sent to voicemail. I had it in a day, so I could not have been happier with that. Prices, Promotions, styles, and availability may vary. The average water treatment system cost range is between $500 and $2,500 nationally, with most homeowners paying around $2,000 for a reverse osmosis system with a sediment filter installed for the entire house. $200 - $4,200. Thank you, you have successfully subscribed to our newsletter! It’s crystal clear. I went to the expense of buying an arsenic detection kit to determine how much arsenic was in the water. Pelican did offer to refund money, but I would have to pay to uninstall the filters and pay shipping about $1500. From day 1 after installing we always had iron in our water. And I have a black kitchen faucet feature that had to be scrubbed down every two days or it would get really gross-looking from the water. In case they do not I am investigating salt based softeners that I can purchase to install in lieu of the salt free Pelican tank. You will love it.". I have never heard of a company stating a customer hasn't paid when they have, and sending them to collection while the credit card company is investigating this. The technical department needs to be technically advised and they should have samples right there where if somebody’s asking a question, they can visually pull out the product. It took me 30 minutes, so it went well. Enjoy reading our tips and recommendations. Pelican whole-house water filters with UV Advantage Series Salt Water Softeners, Pelican three-stage under-counter drinking water filter, Pelican Premium Shower Filter with 5-foot wand. Each system automatically controls the rinsing cycles to help clean out any sediment in the carbon bed, and this rinse water, according to the company can be re-used so that no water goes to waste. The water system stands on the containers themselves and if I don’t wipe them down after each one of those, I get some water spotting. The ONLY way to get soft Water is to regenerate the media with Salt (Sodium or Potassium) If anyone is buying this be acuse they don't like the "Slimey" feeling a water softener has, then you don't understand the use of a Water Softener. It was just really getting to be a pain, hauling those jugs of water back-and-forth. One of the most common signs of hard water is scale buildup around drains and faucets. It has a 600,000-1,000,000-gallon, 5-year capacity, which offers a great value for a whole house water filtering system. Choosing the best water softener system comes down to evaluating its features. BEWARE OF THIS COMPANY. This rinse cycle is designed in a way to help turbulate the Granular Activated Carbon for better efficiency and a greater lifespan. The NS6-PUV-14 Pelican NaturSoft Water Softener The NS6-PUV-14 Pelican NaturSoft Water Softener Alternative with 14 GPM UV System is the premium, maintenance-free, no-salt water treatment certified for 99.6% scale prevention and offers an industry-leading limited lifetime warranty. I found Pelican online but somebody at work got something from them as well. I told them what my concern was and they told me what I needed. And then I got online trying to see if they had any video instructions but there was nothing online about it. I just put a new one in. Pelican’s saltless water softener also requires no replacement of its softening media, and should last for a lifetime. I bought the Pelican system online, and they delivered it. Purchased the system in April 2019, installed in June/July 2019. I noticed that the Pelican water system leaves hardly any residue on my glass. And then finally, I called and they sent me another one. I was concerned about the water quality of our well and I wanted to put a water system in. Any time we attempt to call you, your mailbox is full, so we have continued to email instead. I have also noticed a significant difference in the taste of the water. Filtered and softened water from every tap with the Pelican PSE1800 whole house water filtration and NaturSoft water softener alternative system. This increases the salt content of the water, which is why many people prefer water softener alternatives. I did a search and when I found Pelican Water, the reviews were good. Want to buy to whole house water filter system and want to know which is best whole house water filtration system? That is when I learned that the softener only prevents scale buildup inside the plumbing pipes, it is not to prevent scale buildup on plumbing fixtures, shower glass or toilet bowls. The lightweight construction, speed of erection, low cost, fire resistance and sound ratings have won our JUMBO drywall systems wide acceptance throughout the building industry. However the little thing under the faucet that you turn the knob, two of them. Commercial grade systems run $5,000 to $14,000 to purchase and install. So in your own email to us on June 12th, you acknowledged that the rep did in fact tell you about the water spotting, which is in direct contradiction to your complaint. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Because water softener and refinement systems are usually tucked away in a basement, garage or utility room, or under a sink, they are often overlooked for extended periods of time. The extra costs to consider. However, when asked for photos of installation or inspection of your well, we have not received a response. Shop water softeners and a variety of plumbing products online at Lowes.com. The requirements for drinking water have The average cost to have a water treatment & purification system is $1,873, although some homeowners might pay anywhere between $920 and $2,877, depending on a variety of factors. How do I know I can trust these reviews about Pelican Water Systems? ****ATTENTION ALL BUYERS****. 5 Micron Sediment Replacement Filter (4-Pack) by Pelican Water I noticed the water’s a little bit softer in the shower, but not like I thought it would be. I like the countertop rather than under the sink because I have control over how much water I’m putting through the filter if I’m washing dishes or something that the water shouldn’t have to be filtered. Compare; Find My Store. Average Cost Range. However, the flow rate is a bit lower at 7 GPM. Please note that this is a very basic calculator and does not take into account a wastage factor. The property we bought had a well and our home inspection report said that the water had E. coli. But the way it racked up in the cost associated with procuring it, seemed to be on a higher scale than the competitors. I didn’t want to have to connect through electricity and I didn't want salt. $50 – $115 | Paper or Polypropylene Filter (pre-filter) and Housing. Pelican® Aquasana® iSpring® ... Factors Affecting the Average Cost of Water Filtration System. Find Pelican Water whole house filtration systems at Lowe's today. The PEARL is the first web enabled economizer, so you always know your entire system is working. Filtered and softened water from every tap with the Pelican PSE1800 whole house water filtration and NaturSoft water softener alternative system. There's peace of mind in knowing I’m drinking clean water. In areas that don’t naturally have pure water, a water purification system can be a great option. It won't be in there. They “shocked the well,” which means they poured some bleach down there, but I figured, if they got in there once, it could return. $350 – $2,500 | Single Carbon Filters or Combination Filters with a carbon main filter. They advised me against this brand, this product and I pay for their time. Copyright © 2020 Consumers Unified LLC. However, you can also find a heavy-duty ionic-exchange tank. Thanks for sharing, and we hope to publish next time!". Whole House Water Filter Installation Cost. This company was founded in 2007 and successfully running since then. You'll be find this one is great for you. We have continued to work with you providing you with additional equipment at no cost to resolve your concerns. To date, as of 11 November, no one has returned my calls. Be the first one to find this review helpful, Guaranteed to reduce chlorineNSF Standard 42. Getting pristine and glowing skin and hair was never this easy and cost-effective. The whole house drinking water system did not change the way our water tastes and we cannot drink it. He was about 100 miles away. Further improve the quality of your water and the longevity of Pelican filtration systems by choosing from a line of pre- and post-filter systems. Was promised it will take care all water problems, water will be better than bottle water. But if I’m washing vegetables or use it for drinking water, I wanna be able to isolate the use of the water. It used to be horrible and I would have etched-looking glass. Let’s take a look at them one by one. Pelican Systems aim is to provide a comprehensive range of ceiling and partition systems and products designed for the ceiling and partitioning specialist contractor.We have a variety of ceiling systems and partition systems for fitting out your building interiors to meet the needs of each building or client requirements. I moved into a new home wanted a water filter did not want to have to exchange salt and or have a softener feel shower. I’ve only had to call once or twice. They will not test our water or offer any solutions other than using a spray cleaner (which will not help with deposits on our hair, radiators, or inside our hot water tank). Also your carbon filter has nothing to do with TDS and instead filters out chlorine. Shop Pelican Water Whole House Single-Stage 7-GPM Ultraviolet UV Whole House Water Filtration System in the Whole House Filtration Systems department at Lowe's.com. We bought both of these units with high hopes but are very disappointed. Instead, they only condition that water. In a previous response I explained I purchased the system at the beginning of a whole house remodel and was not able to get it installed and have time to see if it worked prior to the expiration of my 90 day warranty period. Return Policy: 90 days on most whole-house systems; Other products must be unopened for a return; Based in central Florida, Pelican Water Systems has been serving customers since 2007 and currently has an A+ rating with the Better Business Bureau. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Pelican Water Systems Customer Service. Still, when I used that system to fill up my Jacuzzi, the hardness was still pretty bad when I went to check the water. Our notes show you never contacted us until Feb of 2020 regarding any concerns or issues with your system. Recommend this system is there is great responded to each and every email cost of pelican water system have got basic plumbing,. And also sought for advice body is made up of 80 % water and reduces lead 98. Installing cost of pelican water system FS1500 will be a great option in April 2019, installed in June/July 2019 I the. 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It all based water softener alternative system is working many questions and sought.